Thanks to Michelle Vadeboncouer for the text posting that I HTMLified.

I just received a mailing from Toyota stating that my 2004 is due for the SSC 40D upgrade. Here's a copy of the mailing:

White 6"x9" envelope (printed on 50% recycled paper/10% post consumer waste), with window for name/address and a bar code. Big red letters in a red box on front stating:

SSC 40D - 2004 MY TOYOTA PRIUS HYBRID VEHICLE
ON-BOARD DIAGNOSTIC

Return address is:
Toyota Motor Sales, U.S.A., Inc.
No General Correspondence
P.O. Box 710367
San Diego, CA 92171-0367

The Card

The card with your address on it:
Above your address/bar code, there's a note on the left and a sticker on the right:

DO NOT REMOVE
THIS LABEL
FOR DEALER USE ONLY
     
SSC
Date
     TOYOTA MOTOR SALES, U.S.A., INC.     
DEALER
CODE
NO.
00410-01917

Attached is a card to notify Toyota, with little fill-in boxes:

  1. Same owner, name and/or address changed
  2. Same owner, additional driver
  3. New owner
  4. No longer have vehicle - sold to individual listed below
  5. Exported
  6. Destroyed/stolen

 

The Letter

One side is in English, the other in Spanish. Also printed on recycled paper, same content as envelope. Here is the English version:

 

SSC 40D - 2004 MODEL YEAR PRIUS HYBRID VEHICLE ON-BOARD DIAGNOSTIC
SPECIAL SERVICE CAMPAIGN

Dear Prius Customer:

Thank you very much for your patronage of Toyota. We are dedicated to providing vehicles of outstanding quality and value. As part of our continuing efforts to provide superior customer satisfaction, Toyota is announcing a Special Service Campaign Program, which includes your Prius vehicle.

What is the condition? What will Toyota do? What should you do? What if you have other questions? What if you live in California and don't have this Special Service Campaign performed?

We have sent this notice in the interest of your continued satisfaction with our products, and we sincerely regret any inconvenience this condition may have caused you.

Thank you for driving the Toyota Prius.

Sincerely,
TOYOTA MOTOR SALES, U.S.A., INC.           [hybrid synergy drive logo]