Thanks to Michelle Vadeboncouer for the text posting that I HTMLified.
I just received a mailing from Toyota stating that my 2004 is due for the SSC 40D upgrade. Here's a copy of the mailing:
White 6"x9" envelope (printed on 50% recycled paper/10% post consumer
waste), with window for name/address and a bar code. Big red letters in a
red box on front stating:
SSC 40D - 2004 MY TOYOTA PRIUS HYBRID VEHICLE
Return address is:
Toyota Motor Sales, U.S.A., Inc.
No General Correspondence
P.O. Box 710367
San Diego, CA 92171-0367
The card with your address on it:
Above your address/bar code, there's a note on the left and a sticker on the right:
|DO NOT REMOVE
FOR DEALER USE ONLY
| TOYOTA MOTOR SALES, U.S.A., INC.
Attached is a card to notify Toyota, with little fill-in boxes:
- Same owner, name and/or address changed
- Same owner, additional driver
- New owner
- No longer have vehicle - sold to individual listed below
One side is in English, the other in Spanish. Also printed on recycled paper, same content as envelope. Here is the English version:
SSC 40D - 2004 MODEL YEAR PRIUS HYBRID VEHICLE ON-BOARD DIAGNOSTIC
SPECIAL SERVICE CAMPAIGN
Dear Prius Customer:
Thank you very much for your patronage of Toyota. We are dedicated to providing vehicles of outstanding quality and value. As part of our
continuing efforts to provide superior customer satisfaction, Toyota is announcing a Special Service Campaign Program, which includes your Prius
What is the condition?
On certain 2004 Model Year Toyota Prius vehicles, the Hybrid Vehicle Electronic Control Unit (HV ECU) and Battery Electronic Control Unit
(Battery ECU) may not conform to some portions of the diagnostic tool communication standard due to a programming error. If a repair facility's
On-Board Diagnostic (OBD) scantool is used to diagnose a condition where the hybrid system warning light and/or master warning light is
illuminated, the OBD scantool may not recognize the system fault.
What will Toyota do?
Before you are inconvenienced by this condition, Toyota would like to reprogram the ECUs in your vehicle. Any Toyota dealer will conduct this
service at NO COST to you.
What should you do?
Please contact your authroized Toyota dealer to make an appointment to
reprogram the ECUs as soon as possible. The labor time necessary to reprogram the ECUs is approximately one hour. However, depending upon the
dealer's work schedule, it may be necessary to make your vehicle available for a longer period of time. The Toyota dealer will make every effort
to assure your utmost convenience during this service.
What if you have other questions?
Please present this notice to the Toyota Dealer when you bring the vehicle in for your service appointment.
In order to assure your full protection under the emission warranty provisions, it is recommended that you have your vehicle serviced as soon
as possible. Failure to do so could be determined as lack of proper maintenance of your vehicle.
If you no longer own the vehicle, please indicate so on the enclosed postage paid form, providing us with the name and address of the new
Your local Toyota dealer would be more than happy to answer any of your questions and set up an appointment to perform the repair. If you require
further assistance, you may contact the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 5:00 am to 9:30 pm, Saturday and
Sunday 7:00 am through 3:00 pm Pacific Standard Time.
What if you live in California and don't have this Special Service Campaign performed?
The State of California requires the completion of Special Service Campaigns on emission related parts prior to vehicle registration renewal.
In addition, the State requires that every vehicle must pass an emissions test (SMOG check) every two years and before it is sold. Without the
completion of this no cost Special Service Campaign, your vehicle may be more likely to fail this test. State of California regulations require
Toyota to provide the Department of Motor Vehicles with a record of all vehicles that have not had the Special Service Campaign completed.
Your Toyota dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the campaign has been completed. Please ensure
you retain this form since the DMV may require that you supply proof that the campaign has been complted during your vehicle registration renewal
We have sent this notice in the interest of your continued satisfaction with our products, and we sincerely regret any inconvenience this
condition may have caused you.
Thank you for driving the Toyota Prius.
TOYOTA MOTOR SALES, U.S.A., INC. [hybrid synergy drive logo]